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Actual bandwidth needs may be higher depending upon number of users and whether you are using shared or dedicated Internet access. For businesses interested in VoIP or to use bandwidth for critical applications, we recommend you check internet speed and assess the overall quality of your bandwidth connection using Speed Test Plus.
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The Speakeasy Internet Speed Test is an HTML5, non-Flash bandwidth test, which checks your connection’s download and upload speeds using your browser. Our bandwidth test uses HTML5 technology and does not require any downloads to run. Bandwidth speed tests are typically used to check speed. However, our Speed Test Plus also checks line quality of the connection coming from your broadband provider.
A bandwidth speed test is an effective way for individuals and businesses to measure their connection. Broadband providers sell tiered packages based on speed, so it’s important to test regularly to make sure you are getting the appropriate return on investment. For organizations that use VoIP services, reliable broadband speed is a core necessity for the daily work of every employee. From conference calls to exporting large amounts of data, the speed of your broadband connection has a huge impact on your bottom line.
Line Speed During the bandwidth test, the line speed shows the real-time download or upload speed we are seeing from your connection.
Download Speed The speed at which your Internet connection delivers data to your computer. This is the maximum amount of info your computer can receive from the Internet in a given second. Download speed is measured in Megabits per second (Mbps).
Upload Speed The reverse of download speed, this tracks the maximum amount of information that your computer can send to the Internet. This is also measured in Mbps.
There are many reasons why your bandwidth test results may be slower than you expected. The following tips may help increase your results:
If after these tips you are still seeing slow speeds, contact your broadband provider for help diagnosing the issue. You can also check for faster bandwidth service available from Fusion Connect in less than a minute.
Tracking your Internet speed over a period of time is one way to ensure your broadband provider is performing as promised. If you are running our internet speed test on a desktop or tablet, your results are saved and can even be exported for your records. Directly below the internet speed test, click on "Results History" to expand your most recent results. If you are not seeing a saved history, please make sure to enable cookies in your browser’s settings.
Why do I get a “socket error” message?
An error may result from having the speed test open in more than one browser tab or window. The test may fail to complete and display the following message:
“A socket error occurred during the Upload test. Please try again later.”
To prevent this error, and get the most accurate test results, close all other browser tabs and windows before running.
Why is the location I usually pick missing from the City list?
We first complete a latency test to our servers, and if a server does not respond within a specified time frame, it is not included in the City list.
A slow response can be caused by latency or packet-loss between the client and server, or particularly high Internet usage (during peak hours). Do try the test again in a little while.
In which browsers does the Speed Test work best?
For best results, use the most recent version of your favorite browser. But at minimum use Firefox 53, Chrome 59, Safari 10, IE 11, or Edge 13 or higher. If you are unable to see Speed Test, though other content appears on the speed test page, check your browser's security setting. Try lowering the setting from High to Medium-High, or even a bit lower, to allow the broadband test application to load.
Why am I receiving “Could not connect to the Internet” errors when I am
In some cases, firewall and security software can prevent the test from running and generate a "could not connect" error. Temporarily lowering the severity should allow the broadband test to run. Be sure to turn it back on before leaving our website.
Why didn’t the test choose the server location nearest me?
Our Speed Test automatically detects the optimal server host location for testing, which is not necessarily the closest server host. This is due to real-time network circumstances like number of hops, or current traffic load on each test server. Change the selection using the Change City drop down function directly underneath the Start Test button.
Why is my speed lower than expected?
Several factors may slow your connection, resulting in lower-than-expected speeds. Try these simple suggestions below. But if your slower speeds persist, contact your broadband service provider to see if they can determine the issue.
What is “Throughput” and what factors affect my results?
There are many factors that impact your speed test results. Throughput problems in your local area network, IP or access overhead, and network design all play a role. Please read the definitions and examples below to learn more about these factors.
An Example of Throughput
You have Ethernet 8.0 Mbps service and need to transmit an email which is exactly 1MB in size You may expect it will take exactly 1 second to transmit that message. But it will actually take longer as the total information that needs to be transmitted is more than 1MB. The total information is called Payload. The channel needs to not only transmit the payload but also some addressing details like where it is coming from and where it is destined to.
The device that sends this email will break down the message into smaller pieces and package them into what are called IP Packets. The size of these packets is usually determined by your Local Area Network. Some have smaller size, so the message will take more IP Packets to transmit; while others may have larger size which needs fewer IP Packets. Each IP Packet also contains an IP Header. This is where the information like the source IP Address, the destination IP Address and additional information about the payload is included. IP Header is usually 20 Bytes (160 Bits) long.
Assuming that this customer uses 100 Byte payload, each IP Packet will now be 120 Bytes long. And that 1MB message will have to be broken down into 10,000 payload pieces. That means to transmit the whole message the channel really needs to transmit about 1,200,000 Bytes or 1.2 MB or 9,600,000 bits. It will take at least 1.2 seconds to transmit all these bytes on this 8 Mbps service assuming that all these IP packets with the payload arrive without any errors and not needing re-transmission. This is called IP Overhead.
Actual Throughput will always be less than line rate of the access service that is communicated by your provider—and this is all based on IP Overhead only. Ethernet services also have a Layer 2 or Ethernet Overhead. Other services may have ATM, Frame Relay or other kinds of Overhead depending on the design. All of this may contribute to a slower bandwidth throughput than what you are expecting.
Other frequent factors influencing throughput:
Why do I see a license expiration notice?
This notice is in place to protect our test from being stolen and run, mirrored, or framed into another website.
To remove this notice:
Make sure you are going to https://www.speakeasy.net/speedtest/. We have software in place to block the test from being used in any other domain.
Also, you may have an older version of the test cached in your browser. Clearing your cache and Fusion Connect cookies should make the license expiration notice disappear.
How does security software and firewalls impact the test?
Our internet broadband test sends packets of empty data back and forth to your computer in order to test your line speed. Since we are a third-party sending a receiving a tiny data packet from your computer to perform the test, some ad block or security services interpret this as an attack and act accordingly. Temporarily lowering the severity should allow the speed test to work. Be sure to turn it back on before leaving our website.
How do I save my bandwidth test results?
Your most recent speed test results are saved in your Results History when tested on desktop or tablet.