Since we launched our first residential VoIP service, several thousand Speakeasy customers have said goodbye to phone company charges and inconveniences. By combining Home VoIP with Speakeasy's OneLink™ DSL, these customers get both Internet connectivity and voice service from one provider. They enjoy free unlimited calling throughout the continental U.S. and Canada, and because we prioritize voice traffic on the Speakeasy network, every call is crystal clear.

On November 18, we enhanced our Home VoIP service to include free unlimited calling to 22 countries worldwide, in addition to the continental United States. Now, for no additional cost, Speakeasy customers can call almost anywhere in the world and talk for as long as they want.

For more information visit www.speakeasy.net/home/voip or call 1-800-556-5829.

In September, Speakeasy created new VoIP service packages designed specifically for small businesses. Speakeasy Business VoIP offers an integrated voice and data solution that combines phone, Internet, teleconferencing, long distance, and PBX into one manageable monthly bill. Speakeasy's hosted system eliminates the capital expenditures and long-term leasing of traditional PBX systems, and it makes moving and adding employees virtually effortless.

Speakeasy recently added a Business VoIP ROI calculator to our website. This innovative tool can estimate potential savings based on your existing monthly phone bill, long distance charges, and number of employees.

For more information or to schedule a free assessment, call 1-800-556-5829 or visit www.speakeasy.net/business/voip.

Check out our new Press and Resource Center, updated regularly with technical papers, customer case studies, awards and recent press coverage.

Speakeasy engineers have authored the following documents:

Measure the bandwidth of your Speakeasy connection with our new web-based Speed Test (www.speakeasy.net/speedtest). We believe that ours is the most reliable speed test available on the Internet. By performing quick samples to assess the potential bandwidth of the connection in both directions, we vary the size of the test to make it more accurate. Be sure to select the city closest to you for the test because close proximity ensures the best possible results.

Many of you have told us that customer support and service was the tipping point in your decision to choose Speakeasy. We take this feedback seriously. When you call our Seattle-based customer support team you can count on getting much more than the industry status quo:

»	We are tech-savvy problem solvers. Speakeasy hires smart, skilled people, and supports them with continuous training.
»	We offer a single point of contact. As you know, the first person you talk to can answer all your questions. We are a flat organization without tiers of management. We won't keep you waiting.
»	We value your feedback. The information you provide through online and email surveys guides our practice.