Speakeasy

Communications Simplified

Questions? Call 800-556-5829

Expertcity Strikes New Partnership with Speakeasy

GoToMyPC Remote-Access Service Available to Broadband Subscribers

FOR RELEASE: February 3, 2003

SANTA BARBARA, CA—Expertcity, Inc., the leading provider of Web-based remote-access and customer-support technologies, has partnered with Speakeasy, the nation's largest independent broadband service provider, to offer its award-winning GoToMyPC remote-access service to Speakeasy's high-speed Internet service subscriber base. With GoToMyPC, Speakeasy customers can easily access files, applications and corporate networks from any location at any time, allowing for increased productivity and job flexibility. The agreement includes a special introductory discount for GoToMyPC services for Speakeasy subscribers. Offer details are available at https://www.gotomypc.com/mm/g2spealp.tmpl.

"Speakeasy strives to maximize our members' broadband experience and we feel that GoToMyPC defines the new standard for remote access," said Mike Apgar, Speakeasy CEO. "This alliance will offer our members the opportunity to change they way they work and live by accessing their PCs from anywhere in the world."

GoToMyPC is easy to install and operate, and can be set-up in a matter of minutes. The service is highly secure and is pre-configured with user activated security controls including, dual password requirements and 128-bit end-to-end user authentication. Both broadband and narrowband users can utilize GoToMyPC, although a high-speed connections provide a nearly seamless user experience.

"Our studies show that Internet users desire quality broadband applications that enhance work-related activities," states John Greathouse, CFO and senior vice president of strategic development at Expertcity. "Speakeasy is an ideal GoToMyPC partner, as it has consistently taken the lead in bundling value-added applications with its service. We're confident this alliance will increase Speakeasy's subscriptions and retention levels as their customers see the advantages of GoToMyPC for enhancing productivity and work-life flexibility." The agreement follows similar alliances GoToMyPC has forged with other leading ISPs, including: Earthlink, Sprint, Covad and ALLTELL.

Following its introduction last year, GoToMyPC has quickly assumed the leadership position in the remote-access category. It is repeatedly rated higher than other remote-access offerings by top-rated technology media, and it has won numerous awards for excellence, including The International Telework Association & Council's award for Outstanding Innovation in Telework.

About Speakeasy
Founded in 1994, Speakeasy is the nation's largest independent broadband service provider. Fusing a high-performance national network, legendary commitment to customer satisfaction, cutting-edge Internet technology and content, and a wide range of pioneering value-added services, Speakeasy delivers a comprehensive online experience that redefines the broadband frontier for both businesses and consumers. Reflecting its continued growth and success, Speakeasy recently debuted at #47 in Inc. Magazine's 2002 listing of the nation's fastest growing private companies. For more information: www.speakeasy.net.

About Expertcity, Inc.
Expertcity, Inc. is the leading provider of Web-based remote-access and customer-support technologies. The company's award-winning screen-sharing technology enables users to securely view and control a remote computer. Expertcity offers two products: DesktopStreaming™, an application service that allows enterprises to remotely assist their users with technical support, and GoToMyPC™, a remote-access solution that enables individual users and enterprises to access and work on their PCs from any Internet location. Expertcity is certified by the TruSecure SiteSecure service, the industry-recognized security assurance and certification program that addresses all aspects of information security. Expertcity services more than 1,000 corporate clients, including Cisco Systems, Siemens, Sun Microsystems, Best Software, Colgate-Palmolive, Intuit, Autodesk, Cablevision, EarthLink and Microsoft Great Plains Business Solutions. Founded in 1997, Expertcity is financially backed by Sun Microsystems, CNET, Bertelsmann Ventures and SoundView Ventures. The company is privately held with headquarters in Santa Barbara, California.

# # #