Speakeasy Expands Reach; Brings Superior Internet Services To Business Market
New Attractively Priced and Packaged Services Ideally Suited to the Needs of Small- and Medium-sized Businesses
Seattle, WA - 1/23/02 - National Broadband Service Provider Speakeasy today introduced new services designed to address the Internet connectivity and content needs of small- and medium-sized businesses across the United States. Competitively priced and packaged to deliver maximum value, the new offerings include T1 connections, domain hosting and configuration tools, and dedicated account management. These services leverage Speakeasy's superior network infrastructure and outstanding customer service, offering businesses an enterprise-class Internet experience.
"Speakeasy has always had a reputation for offering compelling Internet utility and content, as well as exceptional customer support and problem resolution," said Michael Apgar, CEO of Speakeasy. "Recognizing that the unique needs of smaller businesses have been largely overlooked, we have taken an important step both in terms of our corporate development and toward addressing the needs of an under-served market."
In addition to packages with standard dial-up and DSL service, Speakeasy business customers will now be able to select Speakeasy T1, a robust point-to-point connection perfectly suited for businesses that need guaranteed throughput, installation and priority support. Speakeasy T1 currently offers speeds ranging from 348kbps to 768kbps to 1.545 Mbps symmetric connectivity. Combined with two-hop connectivity to 11 Internet backbones, a Service Level Agreement and priority pre- and post-installation support, Speakeasy's T1 service sets a new standard of excellence in business class broadband connectivity.
In addition, for businesses or IT professionals looking for rapid response to critical issues, Speakeasy's Dedicated Account Management service provides an advanced level of technical support expertise to address almost any need. With guaranteed rapid response and advanced technical assistance, Speakeasy offers businesses 24-hour support and a direct toll-free number to a designated Technical Account Manager.
Moreover, Speakeasy now offers domain registration services, allowing business customers to register online via a custom web interface. Speakeasy's Domain Tools service also gives business the opportunity to manage MX records (DNS) information, domain account information and email addresses using custom domain tools.
"As small and medium businesses become more sophisticated users of Internet services, they need more than just a basic Internet connection - they need reliable and secure services. Unfortunately, most providers of low cost high speed access offer few value-added services beyond basic connectivity," says Pat Hurley, DSL Analyst with TeleChoice, Inc. "Service providers like Speakeasy, which offer customers a choice of well-supported security and support options, help fill this gap in the market and give business customers the kind of services they need to make broadband useful and safe for their businesses."
This initial set of business-oriented offerings is the first stage of Speakeasy's ongoing expansion into the business market. Additional business services in development include advanced security and VPN solutions. For more information on Speakeasy's business packages, including pricing, please visit http://www.speakeasy.net/business.
About Speakeasy
Founded in 1994, Speakeasy is the largest privately held, national Broadband Service Provider specializing in DSL. Fusing a high performance national network, award-winning customer service, superior Internet utility and content, and a wide range of pioneering value-added services, Speakeasy delivers a comprehensive online experience that redefines the broadband frontier for both businesses and consumers. For the complete Speakeasy story, please visit http://www.speakeasy.net/about.