Speakeasy Receives 2007 MVP Quality Award

From Customer Inter@ction Solutions® Magazine

SEATTLE, January 21, 2008—Speakeasy, a Best Buy company, has been named a recipient of a 2007 MVP Quality Award from Technology Marketing Corporation (TMC®)'s Customer Inter@ction Solutions® magazine (www.cismag.com). Customer Inter@ction Solutions has been the leading publication in CRM, call centers and teleservices since 1982™.

Speakeasy is focused on helping small businesses succeed by offering simplified voice and data solutions that improve the customer experience, increase employee productivity and help cut costs. Speakeasy's customer support center is a key focus for the company, offering customers a unique level of service not available at most telecommunications companies.

"Speakeasy has always led the industry in customer service. Small businesses rely on us to keep their voice and data systems up and running," said Bruce Chatterley, Speakeasy's President and CEO. "This award is recognition for the relentless effort our team has given to supporting our customers."

For 15 years, Customer Inter@ction Solutions magazine has honored companies that have exemplified the highest commitment to quality, excellence and customer service with an MVP Quality Award. Again this year, a select group of contact center industry standouts have been honored with gold, silver and bronze MVP Quality Awards in various categories.

"Speakeasy has proven excellence in taking and improving quality measures. They have impressed our editors at Customer Inter@ction Solutions with their ability to build a feeling of community within their company, while providing the best service they can give to their clients," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions. "Speakeasy has demonstrated a true commitment to high ethical standards, stringent policies and challenging goals."

The 15th Annual MVP Quality Award winners will be published in the February 2008 issue of Customer Inter@ction Solutions magazine, www.cismag.com.

 

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About Speakeasy
Speakeasy is one of the nation's leading broadband voice (VoIP), data and IT service providers. Speakeasy helps small businesses succeed by offering simplified voice and data solutions that improve the customer experience, increase employee productivity and help cut costs. Based in Seattle, Speakeasy has provided award-winning customer service since 1994 and joined the Best Buy family of companies in April 2007, working with Best Buy For Business to champion technology for small businesses throughout the U.S. Visit Speakeasy at www.speakeasy.net or call 800.556.5829.

About TMC
Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 6,000 most visited Web sites in the world by alexa.com*, TMCnet serves as many as three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.

Speakeasy Contact:
Jennifer Huaracha
206-902-5370
jhuaracha@hq.speakeasy.net

TMC Contact:
Jan Pierret
203-852-6800, ext. 228
jpierret@tmcnet.com