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Partner Program — Support Model
In an industry suffering rapid declines in customer service quality, Speakeasy customers continue to give our service an enthusiastic 90% satisfaction rating. As a Speakeasy Partner, you'll receive an equally exceptional level of support in every aspect of your relationship with us.
Sales Support
An experienced team of Speakeasy sales consultants focuses exclusively on managing Partner deals. Each of our Partner Consultants and Channel Managers owns a specific geographical territory and offers responsive, proactive sales support to partners in that region.
Activations Support
Speakeasy provides single-point-of-contact installation support on all Partner Orders. We also provide Partners with an extensive list of Speakeasy contacts and a detailed escalations process, so you always know who to call if you have a question or problem.
Technical Support
Speakeasy Partners enjoy an ongoing consultative relationship with one highly experienced technician who understands their unique business needs. Your Dedicated Business Account Manager provides:
- Direct access by phone or email — no waiting in phone queues
- Technical expertise and rapid resolution of issues
- Individualized attention and personalized follow-up
- Consultation and advice on products and services
- Accountability for any concern with you or your clients' Speakeasy services, from billing to routing reconfigurations
Partner Hotline
Through our toll-free Partner Hotline, 1-888-886-6116, we guarantee immediate assistance to our partners Monday - Friday, 6am-6pm PST.
Interested in becoming a Speakeasy partner?
Let us know by calling 1-888-886-6116, emailing us at partners@speakesy.net or complete our online form.