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DSL Service — What Is DSL?

DSL is a technology that uses a standard copper two-wire pair (or line) to transmit high speed (high frequency) Internet connectivity to areas that will support the service.

• Line-share DSL— "Traditional" Asymmetric DSL (ADSL)
  Available up to 15,000 feet from a CO. Typically the download speed is faster than the upload speed. While ADSL can generally be installed up to 15,000 feet, this general rule does not guarantee that we will be able to install the circuit or that the circuit will perform at a reasonable level (see Terms of Service for more detail).
  
  Speed, quality and availability is determined by both distance to CO and copper quality. Speeds expressed with ADSL packages are the maximum speeds your line may achieve. Symmetric DSL (SDSL) is recommended for all eligible businesses.
• OneLink™ — Dedicated Line ADSL
  
  OneLink™ ADSL does not require phone service, but does require a phone line at the location for the DSL to run through. It requires a technician visit to connect the phone jack that will be used for DSL inside the premises with the local loop outside the premises.
  
  OneLink ADSL is also known as Naked DSL, Dedicated Line DSL or 2nd Line DSL. OneLink DSL is ideal for people who use cellular phones as their primary voice lines or want to replace their conventional phone service with feature-rich, cost-effective Voice over IP (VoIP) service.
  
  For Home/Home Office customers, OneLink DSL is typically delivered as an ADSL product, though the same technology can also be used to deliver business-level SDSL (Symmetric DSL) service.
• New OneLink™ — Dedicated Line ADSL2
  
  New OneLink ADSL2 has the same features of our standard OneLinkADSL service, but offers up to double the speed. This service delivers a reliable, always-on, no-phone service required connection with speeds of up to 15.0 Mbps.

How fast is DSL?
Standard Line-Share DSL and Dedicated Line OneLink ADSL can obtain speeds as high as 6.0Mbps. Our NEW OneLink ADSL2 service can reach speeds of up to 15.0 Mbps. The speed your location can receive depends on your address, line quality and the distance to your local phone company's central office. A Central Office (CO) is the main switching station for the phone lines in your area. It is the office where the ILEC (your telephone company) connects the phone circuits, and makes the routes between local and long distance.

Can I get DSL in my area?
Complete the form to the right to Check DSL Availability at your location. DSL service can only be delivered within a radius from your phone company's local central office (CO).

• Your location's distance from the Central Office (CO)
• the type of lines used between you and the Central Office (fiber/copper)

Why is DSL better than cable?
ADSL2 offers faster speeds than most cable connections. More importantly, though, cable can't guarantee consistent download and upload speeds. With DSL, you get the speed you pay for, every time.

How much bandwidth do I need?
The amount of bandwidth you will need increases with the following factors:

• Number of computers and users who will be sharing your connection
• Usage of your connection, including uploading/downloading large files (like graphic files) or streaming video
• How quickly you need to be able to upload/download information.