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Hosted Voice — Simply Self Storage

"Our Speakeasy Hosted Voice system is so easy to manage – much easier than a traditional PBX system. We saved up front on the price of equipment, and we continue to save significantly on long distance. Plus, making changes is just a quick phone call away. I'm very satisfied."

— Marcelo Oliveira, Director of IT, Simply Self Storage

• Full Case Study 213k .pdf download

Company Background

Simply Self Storage is one of the largest privately owned self storage companies in the United States. After relocating their headquarters from Indiana to Florida, the company chose the simplified management, robust features, and unbeatable cost savings of Speakeasy Hosted Voice.

Overview

• Challenge
  When opening their new headquarters, Simply Self Storage wanted to avoid a major up-front investment in PBX equipment. From their Orlando headquarters, Simply Self Storage maintains constant contact with stores across the country. When they initially opened with just two local phone company lines, their long distance bills were exorbitant. Additionally, managing a traditional PBX phone system requires in-house expertise. Because he has many other responsibilities, Director of IT Marcelo Oliveira wanted a more comprehensive, low-maintenance phone solution.
• Solution
  Speakeasy Hosted Voice requires only IP phones and an Edgemarc gateway. PBX features and functionality are hosted on the Speakeasy network. With unlimited calling plans, employees can call nationwide as much as necessary, for a flat monthly rate. Simply Self Storage enjoys a single bill and a single support contact for all their Internet connectivity and phone system needs. Adding a new employee is as simple as plugging in a new pre-programmed phone.
• Results
  Simply Self Storage was able to substantially lower their start-up costs and avoid a long-term equipment lease. The company saves over 25% on long distance compared to traditional phone service. In addition to simplifying IT management, Speakeasy simplifies workflow for many of the company's employees. Senior management appreciates advanced VoIP features, such as the ability to save time by dialing calls from their Outlook® contacts.