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• Customer Testimonials

Hosted Voice — Newport Communications

"Overall Speakeasy Hosted Voice is a much more robust and effective system than a traditional PBX phone system. You get a lot more scalability and a lot more flexibility. It allows us to tie all our sales offices, editors, and other employees into one system. We save on long distance and have the appearance of one unified company, even though we're spread out."

— Chris Odor, Information Technology Manager, Newport Communications

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Company Background

Newport Communications Group operates the leading multi-media network for trucking and its allied industries. In addition to two magazines – Heavy Duty Trucking and RoadStar – Newport offers full market research capabilities and targeted advertising via the Internet, sales literature distribution, truckers' radio and on-site media. The company employs fifty professionals – 15 in Irvine, five in Chicago, five in Northern California, and the rest in home offices across the country.

Overview

• Challenge
  Newport needed a robust phone system to serve multiple work locations, but a traditional PBX would have cost over $40,000 for just one office, including maintenance and installation. Newport also wanted features that could service multiple work locations. They wanted to keep traveling employees connected and give remote employees access to phone system features from their home offices.
• Solution
  With hosted phone service from Speakeasy, all Newport needed was Internet connectivity, IP phones, and voice gateway equipment. Newport was able to eliminate the need for a receptionist with Speakeasy Auto Attendant. With Find Me / Follow Me, employees on the road never miss important calls. Remote employees are tied in via Speakeasy TeleWorker service. Moves, adds and changes are virtually effortless. Scaling up or down is as easy as adding or removing phones.
• Results
  Employees all over the country are united by one phone system, enabling free extension dialing and effortless call transfers. Newport enjoys cost control and single-bill efficiency – rather than reimbursing employees for disparate home office services. Upfront costs were less than 15% of what Newport would have paid with a traditional phone system. There's no expensive maintenance and long distance is a bargain too – monthly phone costs are now 40% lower.